Categories of data collected
To ensure the provision of our analytical services and maintain a reliable technological infrastructure, we process various categories of information:
Identification and Contact Data When creating your profile or during correspondence with our support team, we collect essential information. This generally includes your full name, email address, and phone number.
Verification and Compliance Data To preserve the integrity of our ecosystem and prevent fraudulent activity, we may request official identification documents to validate the authenticity of your account, in accordance with our internal risk management standards.
Technical Identifiers and Device Information As soon as you log in to the Talviro Menqari platform, our servers automatically record technical metadata. This includes your IP address, browser specifications, operating system, and login logs. This data is essential for ensuring secure authentication and monitoring network stability.
Analytics and Usage Metadata We study how you interact with our dashboards and market indicators. The analysis of this activity metadata is solely for optimizing our algorithms and user experience. It is important to note that the collection of this data does not mean we exercise direct custody over your funds or digital assets.
Transactional Information If you decide to use our premium features, we will process the necessary billing data. We typically collaborate with external and secure payment processors to manage these financial flows.
Legal bases for processing
We base the processing of your information on clear legal grounds. These include the necessity to fulfill our contractual obligations (such as providing you with access to our tools), our legitimate interests in protecting the infrastructure against cyber threats, compliance with our legal obligations in force in Canada, as well as your explicit consent for specific uses.
Operational Use of Your Information
Talviro Menqari uses your data for strictly operational purposes. This includes onboarding new users, managing access, providing effective technical support, and proactively detecting vulnerabilities. Analytical data allows us to refine our services. Any marketing communications are subject to a prior opt-in system, and you retain the right to modify your reception preferences (opt-out) at any time via your profile settings.
Conservation and sharing with third parties
We apply a strict policy prohibiting the sale of your personal data. The sharing of your information is limited to carefully selected service providers who facilitate our daily operations. These partners include cloud infrastructure providers, analytics services, customer support platforms, and, where applicable, identity verification solutions. Your data is retained only for the duration necessary to provide our services or as required by applicable legal retention requirements.
International data transfers
Due to the global nature of our technologies, your data may be stored or processed on servers located outside of Canada. In such situations, we implement contractual safeguards and general security measures to ensure that your information receives a level of protection equivalent to Canadian standards.
Platform security
We deploy reasonable technical and organizational defensive measures, including the use of encryption protocols and strict access controls, to protect your information from unauthorized alteration or disclosure. However, as no digital environment is entirely infallible, we cannot guarantee absolute security for data transmitted over the internet.
Your privacy rights
You have fundamental rights concerning your personal information. You can generally request access to your data, demand correction of any inaccuracies, request the deletion of your account, or limit certain processing (including data portability, where applicable). To exercise these rights, please contact our support team. To prevent fraud, an identity verification procedure will be required before processing your request.
Policy Updates
This privacy policy may be revised occasionally to reflect our operational changes or regulatory updates. Significant changes will be announced prominently on our site.
Last Updated: June 8, 2026